Self-Service Maintenance Hub
HMMY Corp. is dedicated to your comfort in Los Angeles. Track requests, schedule visits, and access support in one place.
Submit & Track Tickets
1. Describe Issue
Select the category and provide a brief description of the maintenance needed in your unit.
2. Upload Photos
Attach clear photos or short videos of the issue to help our technicians prepare for the visit.
3. Track Status
View real-time updates and estimated response times directly through your tenant dashboard.
Response Time & Priority Guide
Emergency
Life-safety or major property damage (e.g., burst pipe, gas leak).
Urgent
Significant inconvenience (e.g., broken AC, toilet clog in single-bath unit).
Routine
General maintenance and non-essential repairs (e.g., cabinet hinges, light bulbs).
DIY Maintenance Tips
Save time with these quick fixes and troubleshooting guides for common household issues.
Plumbing & Drains
Before submitting a ticket for a slow drain, try using a zip-it tool or a natural mixture of baking soda and vinegar. Never use harsh chemical cleaners as they damage pipes. For garbage disposals, ensure the reset button on the bottom is pressed if it stops humming.
Electrical & Power
If an outlet isn't working, check the GFCI reset button (usually located in bathrooms or kitchens). If power is out in an entire room, check your breaker panel for any flipped switches before contacting support.
HVAC & Comfort
Ensure your thermostat batteries are fresh and that your air filters are replaced every 3 months. If your AC isn't cooling, check if the outdoor unit is clear of debris or if the condensate line is clogged.
Contact Support
Need immediate assistance? Our team is available 24/7 for emergency repairs in Los Angeles.
(213) 555-0199
support@hmmycorp.com
FAQs
How do I track my request?
Log into the HMMY Tenant Portal and navigate to "Maintenance History" to see the live status of all your tickets.
What is considered an emergency?
Emergencies include flooding, fire, gas leaks, total loss of electricity, or lockouts. For fire or medical emergencies, please call 911 first.
Can I be home during the repair?
Yes, you can choose to be home or grant us permission to enter using our secure key system. You can specify your preference when scheduling.
Tenant Experiences
See how HMMY Corp. keeps our residents comfortable across Los Angeles.
"The maintenance team is incredibly fast. I submitted a ticket for a leaky sink and it was fixed within 3 hours. Best property management in LA!"
- Sarah J., DTLA Resident"The scheduling tool is a game changer. I love being able to pick my own time slot instead of waiting around all day."
- Michael R., Santa Monica"Had an emergency leak at 2 AM on a Sunday. HMMY's emergency team was here in 45 minutes. Truly saved my apartment!"
- David K., Silver Lake